Frequently Asked Questions
Everything you need to know about your beauty orders and professional supplies.
Do you offer professional discounts for licensed nail technicians?
Yes, we provide exclusive pricing for beauty professionals. Please create an account and upload a copy of your professional license to be verified for pro-tier access.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. We process all orders within 24-48 hours, and you will receive a tracking number via email once your package has shipped.
What is your return policy for opened beauty products?
For hygiene and safety reasons, we cannot accept returns on opened or used products. Unopened items in their original packaging can be returned within 30 days of purchase.
Do you ship hazardous materials like nail monomer or acetone?
Yes, we ship these items via ground transportation in accordance with DOT regulations. Please note that hazardous materials may take slightly longer to arrive and cannot be shipped via air.
Are the products sold on your site authentic?
Absolutely. Jessica Nail & Beauty Supply is an authorized distributor for all brands we carry. We source directly from manufacturers to ensure 100% authenticity and quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for installments on larger equipment purchases.