Returns & Exchanges
At Jessica Nail & Beauty Supply, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused professional beauty products.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for the return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all seals are intact and including a copy of your invoice marked with the RA number.
Ship Items Back
Send your package to our distribution center using a trackable shipping method; please note that customers are responsible for return shipping costs unless the item arrived damaged.
Quality Inspection & Refund
Once our warehouse team inspects the returned products for hygiene compliance, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing